Support

We're here to help.

Find answers to common questions or get in touch with our team.

How do I verify my company?

Upload your insurance and trading documents in your dashboard. Verification usually completes within 2 working days.

Is HallConnect free to use?

Yes — creating profiles, posting jobs and browsing is free during our launch period.

How do reviews work?

Only verified customers who've completed a project can leave a review, keeping ratings trustworthy.

How do I change my availability?

Head to your dashboard and toggle between Available Now, Available Soon and Fully Booked.